At Starcount we are committed to keeping your personal data safe and secure, and handling it in accordance with our legal obligations. This Privacy Policy sets out in detail the purposes for which we process your personal data, what rights you have in relation to that data and everything we think it’s important for you to know.

This privacy policy only refers to how we will process the data of anyone who visits our website, request more information from us, signs up to our newsletter or applies for a job. For information on our commitment to our clients please visit our customer and client charter.    

  1. Who are we?

1.1. We are Starcount Insights Ltd. (trading as Starcount). Our registered office is 120 New Cavendish St, London W1W 6XX. Our company number is 08004810 and our VAT number is 141 0329 61.

1.2. At Starcount we are a data science company offering consultancy services and our own proprietary technology and machine learning.     

1.3 Starcount provides data-driven “Services” to businesses & organisations (“Clients”). We source data from social media networks, from our Clients and from other reputable data providers.

  1. General

2.1. This Privacy Policy explains how Starcount collects, uses, discloses and processes your personal data. By visiting the Starcount website or applications, authenticating with us or registering with us, or otherwise being provided with the opportunity to view this Privacy Policy, you accept and consent to the terms of this Privacy Policy.

2.2. This Privacy Statement applies to all of the data that we collect through your consent based permission through our website, regardless of the type of Service or the device on which you access the Services.

2.3. From time to time, we may update this Privacy Statement to clarify or amend our privacy policies; if we make a material change to this Privacy Statement, we will notify you either by email or by notice on or through the Services you use. By continuing to use any of our Services, this will be treated as your acceptance of the updated Privacy Statement.

  1. Collection

The personal data we collect about you depends on which Starcount Services you use. Below is how we will process your data from all the relevant sections of our website.

3.1.  Request more information, find out how Starcount can help you get control of your data and transform your business performance with an expert consultation. With your agreed consent, we will process your data, with the specific purpose of contacting you about your enquiry and will not further process your data for any other reason. We will retain your data for only as long as you are happy for us to keep it and you can request it at any time as well as request for it to be deleted.

3.2. Request a demo, Find out how Starcount can help you get control of your data and transform your business performance with an expert consultation.
With your agreed consent, we will process your data, with the specific purpose of contacting you about your enquiry and will not further process your data for any other reason. We will retain your data for only as long as you are happy for us to keep it and you can request it at any time as well as request for it to be deleted.

3.3. Are you happy to receive our monthly email newsletter, featuring our latest insight, news and opinion?
With your agreed consent, we will process your data with the specific purpose of sending you our monthly email newsletter. We will only contact you via email and will retain your data for only as long as you are happy for us to keep it and you can request it at any time as well as requesting to unsubscribe from the newsletter.

3.4. Sign up. If you would like to hear more from Starcount, please enter your details below to receive our monthly newsletter, featuring our latest insight, news and opinion.
With your agreed consent, we will process your data, with the specific purpose of sending you our monthly email newsletter. We will only contact you via email and will retain your data for only as long as you are happy for us to keep it. You can request it at any time as well as requesting to unsubscribe from the newsletter.

3.5. Get in touch. We would love to hear from you so we can show you what we can do to help meet your business objectives.
With your agreed consent, we will process your data with the specific purpose of contacting you about your enquiry and will not further process your data for any other reason. We will retain your data for only as long as you are happy for us to keep it and you can request it at any time as well as request for it to be deleted.

3.6 Message us. We would love to hear from you so we can show you what we can do to meet your business objectives.
With your agreed consent, we will process your data with the specific purpose of contacting you about your enquiry and will not further process your data for any other reason. We will retain your data for only as long as you are happy for us to keep it and you can request it at any time, as well as request for it to be deleted.

3.7. To apply for this role, please fill out the form. Or if you prefer, send your CV quoting the job description in the subject field to careers@starcount.com
With your agreed consent, we will process your data with the specific purpose of contacting you about your job application and will not further process your data for any other reason. We will retain your data for only as long as you are happy for us to keep it and you can request it at any time, as well as request for it to be deleted.

WE WILL NEVER SHARE YOUR DATA WITH ANY OTHER THIRD PARTIES FOR ANY REASON OR SEND ANY UNSOLICITED MESSAGES.

  1. CONTACT

4.1. Questions, comments and requests regarding this privacy policy are welcomed. Please contact us at team@starcount.com.

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