How do you separate the signal from the noise? We tailor our data science to solve your business challenges, quickly identifying the action needed to build deeper customer engagement and drive profitable and sustainable sales growth. We then hand you the tools and understanding to take control of your data and transform business performance.

The science of purchase and intent

Data based decision-making leads to increased customer satisfaction, operational improvements and richer employee engagement. We should know: our founders were the original pioneers and continue to lead the market on customer science.

Data

First, we make your data fit for purpose by cleaning it and making sense of it.

Insight

Next, we segment your customers, building the algorithms that reveal your most valuable customers and predict future buying behaviour.

Action

From product ranges and shop locations, to the right marketing channels, we work with you to activate this rich insight and transform your business performance.

Loyalty

This process builds loyalty and creates the potential for transformative market growth.

“In only eight weeks, Starcount showed us how to leverage and enhance our data, transforming how we communicate with current and target customers to drive sales and increased loyalty.”

— CRM Manager, global automotive manufacturer

By exploring rare and complementary data sets, Starcount are able to help companies understand where consumers choose to spend their two most valuable resources – their time and their money

— Sir Terry Leahy, Director and Investor in Starcount

Starcount will utilise its pioneering and innovative approach and technology to map out customer passions in order to predict future buying behaviour for the Sparks programme

Starcount has highlighted significant incremental opportunities for the business from taking a more data and customer driven approach, and we look forward to working together to activate these.

— Peter Aldis, CEO, Holland & Barrett

Handing you control of your data

Our bespoke tools and platforms help you visualise the insight, putting you in the driving seat to deliver business change. In spotting risks and identifying opportunities you can visualise the full picture of your business performance, keeping the customer at the heart of your decision-making.

Transforming your business

Our agility sets us apart. Within weeks of a consultation we will identify data-driven transformative changes in your business.

3%

Typical increase we deliver in like for like sales for our enterprise clients

20x

Typical ROI Starcount can deliver for enterprise clients

Frequently Asked Questions

I

Customer loyalty

How can you drive functional and emotional loyalty?

Find out how

II

Competitive advantage

How do you identify what matters most to your customers and understand their relationship with your competitors?

Find out how

III

Market disruption

How do you grow market share in a world of digital transformation?

Find out how

Our expertise

Our team includes experts in data, analytics, technology, loyalty and retail, measurement, ROI tracking and transformation across sectors including:

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